Frequently asked questions

1. How long does a standard cleaning session last?

A typical cleaning session usually lasts between 1 to 3 hours, depending on the size and condition of your space.

2. Do you offer any discounts?

Yes, we provide seasonal promotions and discounts for repeat customers. Be sure to ask about our current offers!

3. Can you accommodate special requests or use specific cleaning products?

Absolutely! We welcome special requests and can use specific products if you provide them. Just let us know in advance.

4. Is your cleaning team experienced?

Yes, our team is  experienced and we pride ourselves in great customer care

5. What payment options are available?

We accept various payment methods, including credit cards, debit cards, and electronic transfers for your convenience.

6. What should I do if I need to change or cancel my cleaning appointment?

We understand that plans can change. Please contact us at least 24 hours in advance to reschedule or cancel your appointment without any fees.

7. Do I need to be home during the cleaning?

It's not required for you to be present during the cleaning. Many of our clients prefer to go about their day while we take care of their cleaning needs.

8. Who supplies the cleaning products?

We provide all necessary cleaning supplies to ensure a thorough and effective cleaning. If you have specific preferences, feel free to let us know and we could discuss your needs

9. Is window washing part of your services?

We currently offer standard indoor above sink window washing.

10. What areas do you service?

We service a wide range of locations. Please check our website or contact us to see if we operate in your area.

11. Do you have experience with cleaning specific types of properties?

Yes, we have experience cleaning residential homes, offices, and commercial spaces. Just let us know your specific needs!

12. How do you ensure the quality of your cleaning services?

Our team is trained to follow a detailed checklist for each cleaning job, and we conduct regular quality checks to maintain high standards. 

13. What should I do to prepare for my cleaning appointment?

To help us work efficiently, please clear any personal items from surfaces and provide access to the areas to be cleaned.

14. Can I schedule regular cleaning services?

Yes! We offer customizable recurring cleaning plans to fit your schedule, whether it's weekly, bi-weekly, or monthly.